Privacy Policy

Washzilla ("we," "our," or "us") operates washzilla.ca (the "Site"). We are committed to protecting your privacy and ensuring your personal information is handled responsibly.

1. Purpose

This Privacy Policy explains:

• What personal data we collect;
• How we use your data;
• Who may access your data;
• Your rights regarding your data; and
• Our use of cookies.

This Privacy Policy applies in addition to our Site's Terms & Conditions.

2. Consent

By using our Site, you consent to:

• The practices outlined in this Privacy Policy; and
• The collection, use, and storage of your personal data as described.

3. Personal Data We Collect

A. Data Collected Automatically

When you visit our Site, we may automatically collect and store:

• Approximate location data; and
• Clicked links and browsing activity.

B. Data Collected Voluntarily

When you perform certain actions (such as creating an account or contacting us), we may collect:

• First and last name;
• Email address;
• Phone number; and
• Address.

4. How We Use Personal Data

We will only use your data for the purposes set out below or as indicated on the relevant pages of our Site. We will not use your data beyond what is disclosed here without your consent.

We use personal data to:

• Analytics & improvement: understand traffic and enhance Site performance;
• Communication & support: respond to inquiries, provide customer service, and manage your account.

5. Who We Share Personal Data With

Employees

Authorized employees may access personal data only as necessary to perform their job duties and are bound by confidentiality obligations.

Other Disclosures

We do not sell your personal data. We may disclose data only:

• If required by law;
• In connection with legal proceedings;
• To protect our legal rights; or
• As part of a merger, acquisition, or sale of assets.

If you follow links from our Site to another website, their privacy practices apply.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy.

If we need to retain your data longer, we will notify you when required.

7. Data Protection

We use secure servers, strong browser encryption, and access controls to safeguard your information. Employees are subject to strict confidentiality obligations.

While we take reasonable precautions, no online system is 100% secure. You acknowledge this risk when using the Site.

8. Children's Privacy

We do not knowingly collect personal data from children under 13. If we learn that we have collected such data, we will delete it promptly. Parents or guardians may contact us to request removal.

9. Your Rights

You may request access to, correction of, or deletion of your personal data, or object to certain processing activities.

10. Cookies

Cookies are small files stored on your device that help improve your browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

We use the following types of cookies:

Functional Cookies

Remember your preferences and selections for future visits.

Analytical Cookies

Help us improve Site design and functionality by understanding how you access and use the Site.

11. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or business changes. When updated, the "Effective Date" above will change. Where required, we may notify you by email.

12. Contact

For questions, concerns, or complaints about this Privacy Policy, contact our Privacy Officer at henry.huang@washzilla.ca.